Legal & Policies
CCPA Notice
California Consumer Privacy Act — Privacy Notice for California Residents
Last updated: May 20, 2025
This CCPA Notice applies to California residents and supplements our Privacy Policy. It is provided pursuant to the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA). Capitalized terms used but not defined here have the meanings set forth in our Privacy Policy.
1. Categories of Personal Information We Collect
In the past 12 months, we have collected the following categories of personal information:
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Name, email, phone, IP address | Yes |
| Personal Records | Payment info, passport details | Yes |
| Commercial Info | Bookings, purchase history | Yes |
| Internet Activity | Page visits, cookies, ad interactions | Yes |
| Geolocation | General location from IP | Yes |
| Audio/Call Data | Recorded calls (with notice) | Yes |
| Inferences | Travel preferences from booking history | Yes |
| Sensitive Personal Info | Passport / government ID for ticketing | Yes |
2. Purposes for Collection
- ▸To process and fulfill flight bookings and issue e-tickets
- ▸To provide customer support and manage your account
- ▸To communicate booking confirmations and travel updates
- ▸To comply with legal obligations and prevent fraud
- ▸To improve our website and services through analytics
- ▸To deliver targeted advertising through Google Ads
- ▸To track call attribution through Ringba call tracking
3. Sources of Personal Information
- ▸Directly from you — when you book, call, or email us
- ▸Automatically — from cookies and analytics tools when you visit our site
- ▸From airlines and GDS providers — to complete and confirm bookings
- ▸From advertising platforms — such as Google Ads (ad click data)
- ▸From call tracking providers — such as Ringba (call attribution data)
4. Disclosure of Personal Information
We do not sell your personal information. We do not share personal information for cross-context behavioral advertising without your consent. We disclose personal information to the following categories of service providers for business purposes:
- ▸Airlines and Global Distribution Systems — for booking fulfillment
- ▸Payment processors — for secure payment handling (PCI-DSS compliant)
- ▸Google LLC — for analytics and advertising services
- ▸Ringba Inc. — for call tracking and attribution
- ▸Email service providers — for transactional communications
- ▸Legal and regulatory authorities — when required by law
5. Your California Privacy Rights
Right to Know
Request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months.
Right to Delete
Request deletion of personal information we have collected, subject to certain exceptions (e.g., legal obligations, ongoing transactions).
Right to Correct
Request correction of inaccurate personal information we maintain about you.
Right to Opt-Out
Opt out of the sale or sharing of personal information. We do not sell personal information, but you may still submit this request.
Right to Limit Use of Sensitive Info
Request that we limit our use of sensitive personal information (such as government ID details) to what is necessary to provide our services.
Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights — no different prices, service levels, or quality.
6. How to Submit a Request
To exercise any of your CCPA rights, contact us using one of the following methods. We will verify your identity before processing your request and respond within 45 calendar days (extendable by an additional 45 days with notice).
Authorized agents may submit requests on your behalf with written permission or a valid power of attorney.