Pricing & Fees
Service Fees
Last updated: October 2, 2026
People Information, LLC (Book Aero Fare) is an independent travel agency, not an airline. We charge a flat $25 agency service fee on all online bookings — in addition to the airline fare, taxes, and government-imposed surcharges. The $25 fee is shown in the price breakdown before a card token is stored. You are charged when the ticket is issued. The fee is returned with the airfare only when the airline’s 24-hour rule applies to that unused ticket, and is otherwise non-refundable. See the Refund Policy. We do not sell travel to residents of California, Florida, Washington, Hawaii, or Iowa. See State licensing.
New Booking Fees
| Service | Agency Fee (per booking) | Notes |
|---|---|---|
| Online Flight Booking (any route) | $25 flat | Returned only when the airline’s 24-hour rule applies · otherwise non-refundable · charged when ticketed |
| Group Booking (10+ passengers) | Call for quote | Custom pricing — call +1 (800) 903-1468 |
| Agent-Assisted Booking (by phone) | $25–$50 | Quoted before ticket issuance |
Support & Management Fees
| Service | Agency Fee | Notes |
|---|---|---|
| Flight Date/Time Change | $25–$50 | Plus any airline fare difference |
| Flight Cancellation & Credit Processing | $25–$50 | Plus any airline cancellation fee |
| Refund Request Processing | $25 | For eligible refundable tickets |
| Minor Name Correction (1–3 chars) | $15–$25 | Subject to airline approval |
| Legal Name Change (marriage/divorce) | $50–$75 | Documentation required |
| Seat Upgrade Assistance | $25–$50 | Plus any airline upgrade fee |
| Same-Day Flight Change | $35–$60 | Plus any airline same-day fee |
| Duplicate Booking Resolution | $15 | Prevents costly no-shows |
| Travel Credit Application | $15 | Applying existing airline credit to new booking |
Important Notes
- ▸Passengers may choose to manage changes, cancellations, or refund requests directly with their airline to avoid our agency post-ticketing support fees.
- ▸Our agency service fee is separate from and in addition to any fees charged directly by the airline.
- ▸All fees are shown in the quote before you confirm. Online bookings are charged when the ticket is issued.
- ▸The $25 online fee is returned only when the airline’s 24-hour rule applies to that unused ticket, and is otherwise non-refundable once the ticket is issued.
- ▸Airline fees (change fees, cancellation fees, baggage fees) are set by the airline, not by us, and may vary.
- ▸Fees listed above are ranges. Your specific fee will be quoted by your agent before any action is taken.
- ▸Prices are subject to change. The fee in effect at the time of service applies.
Questions about fees? Call us — no charge to ask.
Our agents will quote your exact fee before any work begins.
Call +1 (800) 903-1468